We fulfill orders within 24 to 48 hours from the date of purchase, excluding weekends and Holidays.  If an order was placed during the weekend, the item will be fulfilled by the following Monday, at the latest by Tuesday. 

We ship via USPS first class mail to USA and Canada.  It takes 3-5 business days to deliver in the US and 7-21 business days for International Shipping.

It's very easy! 

 - First, Bleed the chamber/lighter 

- Turn the dial all the way down towards the negative 

- Insert fuel nozzle and give multiple pumps of Butane lighter fluid 

** Best used with the Hippie Pipe! 

Check out our How-to Video here: How-to Refill the Double Jet Flame Torch Lighter

Here's our quick guide on how to open the Hippie Pipe Holder:

1) Grip firmly with the palm of your hands.

2) Stash drawer facing your body.

3) Twist and Pull the top cover to reveal the compartment for the Pipe and Lighter.

4) For the bottom drawer, just pull it to the side and it will easily slide out to reveal the stash drawer.

Check out our How-to Video here: How-to Open the Hippie Pipe Holder

Note: Since it's brand new, the locking mechanism is still tight and makes it hard to open at first. But eventually, after a few times, it'll loosen and it'll be easier to open.

Instructions:

Packing the Hippie Pipe X (NOTE: Use finely ground herbs)

1. Press the mouthpiece to reveal the telescopic chamber. 
2. Fully pack the chamber by scooping the ground herb from the stash drawer of the Pipe Holder. 
3. Release the mouthpiece to close.

Heating the Hippie Pipe X

1. Set the torch strength to low, and point the flames towards the X shaped window.
2. Move the flames up and down over the heating window. 
3. Heat for 2-3 seconds. Remove the Heat.
4. Repeat steps above for a few times. 
5. Stop heating when you see a little puff of vapor come out of the vapor indicator in the front.
6. Once you see the puff of vapor, it's time to give it a taste.
7. If you want more vapor cloud or less vapor cloud, it's all up to you. For more vapor cloud, heat the pipe a little more for 1-2 seconds.
8. Stop heating at the moment of preferred taste.

Click here for the online manual

Click here for the How-To Video

Hippie Pipe Overview + Tips and Tricks

Here are the steps on how to clean the Hippie Pipe X:

1. Unscrew the mouthpiece and remove it.

2. The spring and air tube will slide out easily. 

3. To remove the wooden handle, rotate and wiggle as you pull it off. 

4. To remove the chamber screen, push the brush tool into the air tube and against the back of the screen until it pops out.

5. To clean the parts(with the exception of the wooden handle), soak them in isopropyl alcohol for at least 30 minutes and clean with the brush after if needed.  

6. Let the parts dry or wipe them off with a paper towel and re-assemble. 

Click here to watch the How-to Clean Video Tutorial

We recommend doing regular cleaning. For daily usage, we recommend at least weekly, otherwise around 2-3 times a month.